Frequently Asked Questions
Routine maintenance helps prevent costly repairs, extends the lifespan of key features, and protects the overall value of your property. A well-maintained home is also more comfortable, safe, and appealing if you decide to resell in the future.
Key areas include the roof, plumbing, electrical systems, paintwork, and outdoor spaces. Regular checks on these elements ensure your home remains functional and avoids small issues becoming major problems.
We recommend inspecting your taps, pipes, and geyser at least once every six months. Early detection of leaks helps save water, prevents damage to walls and floors, and reduces your utility bills.
Yes. When you purchase a home from Sondela Homes, we provide guidance on caring for your property, including tips tailored to the materials and finishes used in your specific development.
Inspect your roof tiles and gutters at least twice a year, especially before the rainy season. Clear gutters of leaves and debris to prevent blockages and water damage, and repair any broken tiles promptly.
Simple habits like switching off unused lights, servicing your geyser, and sealing any window or door gaps can make your home more energy-efficient. Over time, this helps lower your electricity bills and reduces environmental impact.
While we do not offer direct maintenance services, we can recommend trusted service providers for repairs and upkeep. Our after-sales support team can point you in the right direction if you need professional assistance.
We recommend installing quality locks, outdoor lighting, and where applicable, connecting to a security company. Many of our developments already include secure layouts, which add an extra layer of safety.
Keeping your home well-maintained, updated, and clean is key. Focus on preventative maintenance, invest in small upgrades over time, and keep records of repairs — buyers appreciate a property that has been cared for.
If you find any defects within the warranty period, contact our support team immediately. We’ll review your case and advise on the next steps to ensure issues are resolved promptly.